FAQ

How to book a hotel room in advance?

You can book a hotel room on-line by filling in the reservation form  and sending a request to our booking department. A reservation guarantees  you a comfortable stay in Saint-Petersburg for the whole visit. A convenient on-line booking  page will allow you to create an order based on individual preferences.

Is there any meal included? Is it possible to receive a full ration in the room?

In the price of the hotel room is already included breakfast. We serve continental breakfast in a form of a traditional buffet, so you can have a full morning snack. And if you want to order a full lunch and a dinner in the hotel, we will help you order the delivery of ready-made dishes from the nearby restaurants.

We come to St. Petersburg for the first time. Do you organize any cultural program for the guests?

We are pleased to offer a traditional program of excursions in St. Petersburg. It is also possible to organize a cultural program based on the individual wishes and preferences. At the reception desk you can get free information about attractions nearby, interesting events, buy theater tickets, concert tickets.

Do you offer visa support for your foreign guests?

Yes, we can do visa support papers (invitation voucher). This service costs 1000 rub/person

Are there any restrictions and special rules that must be followed by your guests?

Of course, as in any other hotel, we have our own rules of living. You can read them in a special section of the site of the hotel "Avent Inn" to be aware of their responsibilities and rights, intending to come to us. But all rules and restrictions exist to make a stay of our guests comfortable and convenient.

Is it possible to pay hourly rate in your hotel?

No. The hotel is set only a daily payment rate.

Is it possible to store luggage before / after you check in (check out)?

Yes. You can leave your luggage at the reception. You can also leave your  valuables in the safe at the reception.

Is it possible to use a computer if it’s not provided in my room?

Yes. You can use a computer with Internet access and a printer for guests, located in the hotel lobby.

Is it possible to arrive at the hotel before 14 o'clock? Can I leave the room after 12?

Yes. You can use of early check-in / late check-out, the cost of the services is half of the cost of overnight. Not prepaid early check in, late check-out are only available by request.